Let’s Do Business !

Call Center Services

• DRS has the required size and expertise in the collection and servicing of consumer portfolios to expeditiously process any volume of claims that may be referred. We routinely outperform our competitors due to our superior agents and the latest technologies.

• Our state of the art New York call center is conveniently located between New York City and the suburbs of Long Island to attract the best collection professionals available. Our off / near shore relationships provide unlimited growth opportunities .

• We only employ professionally trained collectors, compliance experts, legal support and client services representatives with broad experience in the servicing of your accounts and customers.

• Our compensation programs and benefit packages are the most lucrative in the industry and our turnover rate is well below industry averages.

• In addition to 1st and 3rd party collections, DRS offers customer care, sales, technical support and back office processing utilizing some of the most well-trained staff in the marketplace. We are proud to maintain the highest Customer Satisfaction and Net Promoter Scores in the industry.

Your objectives and imperatives will drive our strategy - Our solutions are transformational and can always be customized to meet your needs.

Please contact our Sales Department for further information:

Matthew Schwartz

mschwartz@dbtsolutions.com

(516) 229-4805