THREE GENERATIONS OF TRUST AND PERFORMANCE

CONTINGENCY SERVICING

Debt Recovery Solutions, LLC ('d/b/a DRS-NY') accepts nationwide referrals in all asset classes at all stages of delinquency. We have the requisite size and expertise to expeditiously process any volume of claims that may be referred. We employ professionally trained collectors and continuously train, monitor and educate our staff to the new challenges that impact the industry. 

DRS takes great pride in treating all of your accounts fairly and with respect. We understand the financial constraints that face consumers and we strongly believe that we can help create affordable solutions to resolve their obligations. All of our collection efforts are always within the strict guidelines of City, State and Federal Laws governing our industry.

BPO SUITE

In addition to traditional 3rd Party Collections, Debt Recovery Solutions offers 1st Party Solutions and unparalleled Customer Care, Sales, Back Office Processing and Technical Support.

We achieve superior results by utilizing some of the best agents in the business as well as cutting edge technologies.

We offer our services from our New York based corporate facility as well as additional sites in the U.S., Mexico and Ghana.

DRS consistently outperforms our competition by delivering superior Revenue Generation, Customer Satisfaction Scores, and Net Promoter Scores.

We are an integral partner of many world-class organizations delivering to their client base a complete suite of BPO services.

PORTFOLIO ACQUISITION

Debt Recovery Solutions, LLC ('DRS') is a fully licensed, bonded and insured national debt collection agency. DRS has been purchasing distressed consumer receivables in all asset classes since its inception. We are comfortable bidding aggressively on high volume, aged portfolios with a nationwide debtor base. We strive to create and develop profitable long term relationships with our Sellers. 

DRS understands that even though title has changed hands, our Seller remains concerned about protecting its brand and its customers. We clearly understand that it is our responsibility to proceed though our collection process without incident or concern and to provide exceptional post sale service to our Seller. All of our collection efforts are always within the strict guidelines of City, State and Federal Laws governing our industry.

AFFILIATIONS AND CERTIFICATIONS

Debt Recovery Solutions, LLC (‘DRS’) is proud to be an active member in the following industry organizations: American Collectors Association, Receivables Management Association International, Better Business Bureau, Trans Union Advisory Board.

To insure strict compliance with the mandates that govern our industry, DRS and its strategic vendors maintain the following compliance certifications: 
PCI
SSAE 16 
SOC 11